Privacy Policy

Effective Date: 24 March 2026 - Last Updated: 24 March 2026

1. Introduction

Stratton Early Learning Centre (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information about children, families, and visitors to our website.

2. What Personal Information We Collect

We may collect personal information including (but not limited to):

  • Parent and guardian names and contact details (address, phone number, email)
  • Child’s full name, date of birth, medical information, and learning needs
  • Emergency contact details
  • Payment and billing information
  • Website usage data (via cookies or analytics tools)

3. How We Collect Information

We collect personal information through:

  • Enrolment forms and contact forms
  • Phone calls, emails, and in-person meetings
  • Our website (e.g. tour bookings or newsletter sign-ups)
  • Social media platforms
  • Third-party services you have authorised (e.g. child care subsidy data from Services Australia)

4. Why We Collect Your Information

We use personal information for the following purposes:

  • Enrolling children and managing their participation in our programs
  • Communicating with parents/guardians about their child’s care and development
  • Providing updates, newsletters, and marketing communications (where consent has been given)
  • Managing payments and government subsidy claims
  • Complying with our legal obligations

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with:We use personal information for the following purposes:

  • Government agencies such as Services Australia (for child care subsidies)
  • Third-party providers (e.g. web hosting, analytics, childcare management platforms)
  • Medical professionals in an emergency

We take all reasonable steps to ensure third-party providers comply with relevant privacy obligations.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes secure record-keeping, password-protected systems, and staff training on confidentiality.

7. Access and Correction

You may request access to the personal information we hold about you or your child and request corrections if you believe it is inaccurate or incomplete. Please contact us via the details below.

8. Website & Cookies

Our website may use cookies and analytics tools to track website usage and improve user experience. You can manage cookie settings through your browser.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Complaints

 If you have a concern, contact us first — we respond promptly and fairly.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact: